Frequently Asked Questions

First time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly Halton Clean moving forward! Otherwise, we cannot guarantee the level of service.

Living Areas & Bedrooms

• Vacuum/sweep/mop
• Carpeting vacuumed
• Floors cleaned and disinfected
• Remove cobwebs
• Mirrors cleaned
• Dust all surfaces and items
• Dust ceiling fans, light fixtures, blinds, and vents
• Dust baseboards & window sills
• Exterior of cabinets and drawers cleaned
• Make beds
• Doorknobs cleaned and disinfected
• Switch plates wiped down
• Empty trash, wipe down trash can

Bathrooms

• Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
• Toilets cleaned and disinfected
• Floors cleaned and disinfected
• Mirrors cleaned
• Dust light fixtures, blinds, and vents
• Dust baseboards & window sills
• Exterior of cabinets and drawers cleaned
• Remove cobwebs
• Empty trash, wipe down trash can
• Switch plates wiped down
• Doorknobs cleaned and disinfected

Kitchen

• Vacuum/Sweep/mop
• Thorough dusting
• Remove cobwebs
• Sinks, fixtures, counters cleaned and disinfected
• Exterior of appliances cleaned
• Exterior of cabinets and drawers cleaned
• Microwave cleaned and disinfected, inside and out
• Dust ceiling fans, light fixtures, blinds, and vents
• Exterior of range hood cleaned
• Stove top, burners, drip pans, and knobs cleaned
• Stainless steel polished
• Empty trash, wipe down trash can
• Switch plates wiped down
• Doorknobs cleaned and disinfected

You can book your Halton Clean services 24 hours a day on our booking page here.

A thorough, detailed cleaning that goes beyond regular maintenance:

Living Areas & Bedrooms

• Vacuum/Sweep/Mop
• Remove cobwebs
• Floors cleaned and disinfected
• Carpeting vacuumed
• Dust all surfaces and items
• Clean ceiling fans and light fixtures
• Dust blinds and vents
• Mirrors cleaned
• Make beds
• Doorknobs cleaned and disinfected
• Wipe down door frames and door facings
• Wipe down window sills
• Vacuum baseboards
• Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
• Wipe down furniture

Bathrooms

• Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
• Toilets cleaned and disinfected
• Floors cleaned and disinfected
• Mirrors cleaned
• Clean ceiling fans and light fixtures
• Dust blinds and vents
• Exterior of cabinets and drawers cleaned
• Remove cobwebs
• Carpeting vacuumed
• Empty trash, wipe down trash can
• Switch plates cleaned
• Doorknobs cleaned and disinfected
• Wipe down door frames and door facings
• Wipe down window sills
• Wipe down baseboards

Kitchen

• Sweep/Mop
• Thorough Dusting
• Remove cobwebs
• Clean ceiling fans and light fixtures
• Dust blinds and vents
• Sinks, fixtures, counters cleaned and disinfected
• Exterior of appliances cleaned
• Exterior of cabinets and drawers cleaned
• Microwave cleaned and disinfected, inside and out
• Exterior of range hood cleaned
• Stove top, burners, drip pans, and knobs cleaned
• Stainless steel polished
• Empty trash, wipe down trash can
• Switch plates wiped down
• Doorknobs cleaned and disinfected
• Wipe down door frames and door facings
• Wipe down window sills
• Wipe down baseboards
• Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
• Wipe down furniture

You can book your Halton Clean services 24 hours a day on our booking page here.

Need a specialized cleaning service? We can create a custom cleaning plan tailored to your home’s unique needs.

Contact Us Today! Let Halton Clean take care of your home while you enjoy more free time. Schedule a cleaning with us today!

If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7-day window).

All of our team members are interviewed by the owners and pass a criminal record check. We believe our team is our greatest asset, and therefore have very high standards. Only about 10% of those that apply end up working as an Halton Clean cleaner.

Our customer service team is available to serve you 8:30 am – 5:00 pm, Monday – Friday. You can book your cleaning services 24 hours a day on our booking page here.

At Halton Clean, we prioritize flexibility and transparency for our cleaning services. We do not engage in long-term contracts. Instead, we offer easy online booking with transparent pricing, allowing you to select the services you need and see the costs upfront. This approach ensures that both our clients and cleaners have the freedom to adapt to changing needs.

You can book your cleaning services 24 hours a day on our booking page here.

It is important to book the cleaning service that matches the actual size and needs of your home to ensure our cleaners are prepared and allocated sufficient time to clean your entire home effectively. When additional rooms are added upon the cleaner’s arrival, it can lead to incomplete cleaning and disrupt our schedule. Accurate bookings allow us to provide consistent, thorough, and reliable service every visit. If you need to update your booking to reflect the actual number of rooms and bathrooms in your house, please contact us for assistance.

You can book your cleaning services 24 hours a day on our booking page here.

No worries! You can either email us at [email protected] or call/text us at 289-670-1721 and we will take care of everything. Please give us 24 hours’ notice, otherwise, there is a $59 cancellation fee.

It’s entirely up to you. Many clients prefer to be home during cleaning, while others provide us with access instructions and choose to be away. If you won’t be home, please ensure we have clear access to your home and any necessary instructions.

Contact us and we will work out all the details!

For one, two and three bedroom homes, we send a single cleaner. For a larger home with four bedrooms or more, we typically send a team of two, although recurring cleaning services may only need one. In a hurry? Let us know and we’ll see what we can do!

You can book your cleaning services 24 hours a day on our booking page here.

Our cleaners do their absolute best to provide exceptional service, but there are certain things that we cannot offer/guarantee. Liability, safety, and the highest quality are considered at all times. If you are unsure about your cleaning or an item below, please call us to discuss!

That said, the following are services that we do NOT provide:

• We cannot perform services while other services are being performed in or around the home (plumbing, painting, construction, etc.)

• No lifting or moving of heavy items (refrigerator, stove, tables, etc.)

• No moving vases, hung pictures, or other delicate items.

• We are happy to load your dishwasher, but cannot replace dishes in cupboards once complete. We don’t want to break anything.

• Cleaning any item or area that cannot be safely reached using telescopic cleaning tools and a step stool.

• Removing excessive pet hair from upholstery.

• Cleaning exterior windows.

• Cleaning Mini Blinds. Our cleaners are happy to dust horizontal metal or plastic mini blinds, but we have found that they are easily bent or damaged if anything beyond dusting is attempted.

• Removing strong odours (mould, animal waste, smoke, etc.) Again, we will do our best.

• Cleaning inside dishwashers and washing machines.

• Cleaning light bulbs.

• Cleaning rodent/insect infested homes.

• Removing excess paint from surfaces.

• Post-construction cleaning. We can provide that service, but it does not fall within the parameters of our online booking system and would require an in-person visit to make a quote.

• Deep carpet/floor cleaning (steam cleaning, polishing, waxing, etc.)

• Heavy marks/stains on walls, baseboards, other painted surfaces. We don’t want to potentially damage your paint!

You can book your cleaning services 24 hours a day on our booking page here.

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on our booking page.

We provide services in the Halton Region ON area, including Burlington, Oakville, Milton, Halton Hills, Georgetown, Campbellville. You can book your Halton Clean cleaning services 24 hours a day on our booking page here.

You bet! You’ll find the extra services we offer on our booking page here. If there are any special instructions, please let us know in the area provided.

Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.

You can book your cleaning services 24 hours a day on our booking page here.